The independent research company iPing Research BV is based in the Netherlands since 1996. It's sole aim is to assist end-users in getting insight into the delivered quality of their internet-connections. iPing always works from the end-user perspective, and respects the privacy of its users.
To speak the language of the customer iPing developed software which helps your customer get insight in the performance of delivered triple-play products.
A good example is Nuria (see nuria.nl), a program that provides insight in the speed of the internet connection of your customers
How well do you perform as telecom provider compared to your competitors? How do your customers feel about the delivered triple-play performance? Are they happy with the service? And is your service as fast as you promised or does the competitor offer faster or better service?
iPing can provide you with an objective answer and advice on these and other questions.
Are you as a telecom provider interested in looking at the delivered services through the eyes of your (and your competitors) customers? Do they experience your service as you want them to? Do you want to make sure your service (and not only your marketing) is better than your competitors, contact iPing in the Netherlands.